Shipping + Handling
Domestic & International
Every Roopa Pemmaraju piece is made to order. Please note that ordered items will be shipped within 15-25 working days or according to the timings mentioned on the product's description. Delivery times are provided solely as guidelines and are subject to change.
Once your order has been placed, you will receive a confirmation email. We will to send a follow up letter with an order tracking link once we have sent it out for shipment.
As soon as an order has been processed by our warehouse, the production process begins. For this reason, we do not accept cancellations. Once production is complete, no further changes can be made.
There may be instances when products will be dispatched from our overseas warehouse. In such cases the delivery time, after payment processing, may take up to 3 weeks. Your products will be delivered to the address indicated in your order confirmation. If you wish to change your initial shipping address, email us at firstname.lastname@example.org and we will try to accommodate this request. However, once dispatched from our warehouse, would be unable to reroute deliveries.
If you have any special requests on your delivery, such as packaging for a gift, reach out to us! We would love to help.
Roopa Pemmaraju cannot be shipped to P.O. Boxes at this time.